Welcome User

Refund Policy

Nimantrans is a popular Indian wedding planning website that offers services like vendor discovery, wedding planning tools, and product recommendations. The platform generally acts as an intermediary, connecting brides and grooms to wedding vendors. Refund policies can vary depending on the nature of the service or transaction, so here's a general overview of what you might expect:

Listing Fees

All payments made for vendor listing packages on Nimantrans.com are non-refundable, except as noted below. Once a listing is published, it is considered a completed service.


Refund Eligibility

We offer refunds only under the following circumstances:

  • Duplicate Payment: If you are charged more than once for the same service due to a technical error.
  • Non-Activation: If your paid listing was not activated within 10 business days of successful payment and our support team fails to resolve the issue within a reasonable timeframe.
  • Service Error: If a listing is published with incorrect information due to a fault on our part and is not corrected within 5 business days of being notified.

How to Request a Refund

To request a refund, please contact our support team at support@nimantrans.com within 7 days of the transaction. Include the following information:

  • Your name and email address
  • Date of purchase
  • Transaction ID
  • Description of the issue

We will review your request and respond within 5 business days.


Non-Refundable Items

Refunds are not provided for:

  • Change of mind or dissatisfaction with vendor performance (please contact the vendor directly).
  • Listings that have already run their full term.
  • Ads or featured placements that have been used, viewed, or clicked.

Chargebacks

We strongly encourage users to contact us before initiating a chargeback. Any chargebacks received will result in an immediate suspension of your account while the issue is investigated.


Modifications

Nimantrans.com reserves the right to modify this Refund Policy at any time. Changes will be posted on this page and will become effective immediately upon publication.

If you have any questions about our Refund Policy, please contact us at:

Email: support@nimantrans.com